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Privacy Policy

This privacy policy applies between you, the user of this website, and Sophie Sleep, the owner and provider of this website. Sophie Sleep takes the privacy of your information very seriously. This privacy policy applies to our use of any and all data collected by us or provided by you in relation to your use of the website.

Definitions and interpretations 

Data; collectively all information that you submit to Sophie Sleep via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws.

 

Cookies; a small text file placed on your computer by this website when you visit certain parts of the website and/or when you use certain features of the Website. Details of the cookies used by this website are set out in the clause below (Cookies).

 

Data Protection Laws; any applicable law relating to the processing of personal data, including but not limited to the GDPR and any national implementing and supplementary laws, regulations and secondary legislation.

GDPR; the UK General Data Protection Regulation.

UK and EU Cookie Law; the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 & the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2018.

 

User or you; any third party that accesses the website.

Website; the website that you are currently using, www.sophiesleep.com, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

Scope of this privacy policy

This privacy policy applies only to the actions of Sophie Sleep and users with respect to this website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

For purposes of the applicable Data Protection Laws, Sophie Sleep is the "data controller". This means that Sophie Sleep determines the purposes for which, and the manner in which, your data is processed.

Data collected 

We may collect the following data, which includes personal data, from you:

  • Name

  • Date of birth

  • Gender

  • Contact Information such as email addresses and telephone numbers

  • Demographic information such as postcode, preferences and interests

  • IP address (automatically collected)

  • Web browser type and version (automatically collected)

  • Operating system (automatically collected)

  • A list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected);in each case, in accordance with this privacy policy

How data is collected

 

  • Data submitted via our form

  • Data sent to us from you via email

  • Data that is collected automatically via website analytics

How we use your data

 

  • To contact you should you fill in the form on our website and request contact

  • To provide you with information and/or services you have requested

  • Process and complete transactions, send information, including transaction confirmations and invoices

  • To monitor, measure and improve our website, content and services

 

We will only use your personal data for the purposes for which it was originally collected. We may use your data to show you Sophie Sleep adverts and other content on other websites. If you do not want us to use your data to show you Sophie Sleep adverts and other content on other websites, please turn off the relevant cookies (please refer to the section headed "Cookies" below).

Who we share data with

 

We may share your data with the following groups of people for the following reasons;

  • Any of our group companies or affiliates - to ensure the proper administration of your website and business; in each case, in accordance with this privacy policy

Data retention

Unless a longer retention period is required or permitted by law, we will only hold your data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the data be deleted. Even if we delete your data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your rights

You have the following rights in relation to your data;

  • Right to access; the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why

  • Right to correct; the right to have your data rectified if it is inaccurate or incomplete

  • Right to erase; the right to request that we delete or remove your data from our systems

  • Right to restrict our use of your data - the right to "block" us from using your data or limit the way in which we can use it

  • Right to data portability - the right to request that we move, copy or transfer your data

  • Right to object - the right to object to our use of your data including where we use it for our legitimate interests

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your data (where consent is our legal basis for processing your data), please contact us via this e-mail address: sophie@sophiesleep.com.

If you are not satisfied with the way a complaint you make in relation to your data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their website at https://ico.org.uk/

It is important that the data we hold about you is accurate and current. Please keep us informed if your data changes during the period for which we hold it.

Links to other websites

This website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control

Sophie Sleep may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Sophie Sleep. Data provided by users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the data for the purposes for which it was originally supplied to us. We may also disclose data to a prospective purchaser of our business or any part of it. In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Cookies

This website may place and access certain cookies on your computer. Sophie Sleep uses cookies to improve your experience of using the website and to improve our range of products and services. Sophie Sleep has carefully chosen these cookies and has taken steps to ensure that your privacy is protected and respected at all times. All cookies used by this website are used in accordance with current UK and EU Cookie Law. Before the website places cookies on your computer, you will be presented with a message bar requesting your consent to set those cookies. By giving your consent to the placing of cookies, you are enabling Sophie Sleep to provide a better experience and service to you. You may, if you wish, deny consent to the placing of cookies; however certain features of the website may not function fully or as intended.

 

This website may place the following cookies:

  • Strictly necessary cookies; these are cookies that are required for the operation of our website

  • Analytical/performance cookies; they allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily

  • Functionality cookies; these are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). By using the website, you agree to our placement of functionality cookie

  • Targeting cookies; these cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose

You can choose to enable or disable cookies in your internet browser. By default, most internet browsers accept cookies but this can be changed. For further details, please see the help menu in your internet browser. You can switch off cookies at any time, however, you may lose any information that enables you to access the website more quickly and efficiently

You can choose to delete cookies at any time; however, you may lose any information that enables you to access the website more quickly and efficiently including, but not limited to personalisation settings.

 

It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

 

For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.

General

You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

 

If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

 

Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

 

This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy

 

Sophie Sleep reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the website and you are deemed to have accepted the terms of the privacy policy on your first use of the website following the alterations.

 

You may contact Sophie Sleep by email at sophie@sophiesleep.com

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